1、首先我们先打开12306的手机客户端，在软件下方点击忘记密码。First we open the 12306 mobile client first, click on the forgot password under the software.
4、接下来会出现人证核验，勾选“已阅读”，点击开始验证。Next, there will be a verification of the person's card, check "Readed" and click to start verification.
